Empower Frontline Workers with VMware Workspace ONE Unified Endpoint Management (UEM)
Frontline workers have drastically different technology requirements than those of their knowledge worker counterparts. Frontline employees rely on a variety of mobile devices—from rugged tablets to point-of-sale devices and kiosks, and even wearables—to access data and work applications.
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What are mission-critical devices for frontline workers?
Mission-critical devices are essential tools that frontline workers rely on to perform their jobs effectively. These include rugged mobile computers, mobile point-of-sale (mPOS) devices, and head-mounted wearables. They are crucial because when these devices fail, it can directly impact productivity and an organization's bottom line.
How has the pandemic affected frontline workers?
During the pandemic, frontline workers became essential in maintaining the supply of goods and services, from healthcare to retail. This situation highlighted the need for organizations to rethink their digital strategies and invest in technologies that enhance employee experience and operational resilience.
What challenges do organizations face with frontline worker device management?
Organizations often face challenges such as device downtime, which can result from software updates or network issues, and high employee turnover rates, which can reach 50-100% in some sectors. These factors can lead to decreased productivity and increased costs, making effective device management critical.
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